Websites are no longer static pages – they’re dynamic and ever-changing. As a result, it’s important to have a way to communicate with your users in real time. That’s where chat plugins come in.
Chat plugins provide a great way to interact with your users and get feedback in real time. They also allow you to offer support and answer any questions that your users may have.
There are a variety of chat plugins available, so it’s important to choose one that fits your needs. In this article, we’ll be discussing some of the best chat plugins available.
Summary
There are a number of great chat plugins available today that can help you communicate with your website visitors in real time. Here are four of the best chat plugins to check out today:
- Chative
- Tawk.to
- LiveChat
- Olark
Let’s take a brief look at these.
Chative
- Mobile-friendly design
- Easy-to-use interface
- Support for multiple languages
Tawk.to
- Supports 45+ Languages
- No limits on the number of chats or users
- Fairly painless implementation
LiveChat
- Available for iOS, Android, as well as Windows
- Easy to set up
- Well-designed
Detailed Overview – What the 4 Best Chat Plugins Have In Store for You
A quick look isn’t enough for you to decide which chat plugin to go for. Let’s talk about the features, pros, and cons of the 4 best chat plugins available on the market today.
Chative
Chative is a chat plugin that allows you to easily add chat functionality to your website. It features an easy-to-use interface, support for multiple languages, and a variety of customization options. It is also mobile-friendly, so you can use it on your smartphone or tablet.
Their free messaging tool allows you to connect with your customers across channels, and their integration with thousands of apps makes it easy to automate your workflow. With their reports and insights, you can make data-driven decisions that will help your business grow.
Main features
- Make great data-driven decisions with Reports & Insights
Pros and cons
| PROS | CONS |
|---|---|
| · Mobile-friendly design lets you use Chative on your smartphone or tablet · Easy-to-use interface · Support for multiple languages · Variety of customization options · Integrates with your existing WordPress site Affordable | · We couldn’t find any |
Price table
IncYou can either enjoy their free plan or trial their full toolkit to assess whether or not it can help you stay connected with your customers and drive sales. Try it now!
Tawk.to
Looking for discounts? You don’t need any because Tawk.to is 100% free. Try out the tool today!
If you’re looking for a free live chat solution for your small business, Tawk.to is a great option to consider. It offers a robust set of features, including auto triggers, canned responses, and sneak peek.
With Tawk.to, you can provide real-time customer support, engage with your customers, and increase sales conversion rates. All without having to install any software or add any code to your site.
Plus, with live visitor tracking, you can see who’s on your website and reach out to them in real time. Additionally, the help desk features – like tags, departments, and visitor info – make it easy to manage and organize your chats. And best of all, there are no limits on the number of chats or users. It is 100% free.
Main features
- 45+ Languages
- JavaScript API
- Group Messaging
- Video + Voice (Add-on)
- Agent > Agent Messaging
- Screen Sharing
- Desktop Notifications
- 1880+ Emoji
- Geo IP Tracking
- Unlimited Agents
- Track Sentiment
- Unlimited History
- Track Engagement
- Detailed Reporting
- Ban/Unban Visitors
- Agent Alerts
- Aliases
- Departments
- File Transfer
- Tags
- Attention Bubble
- Domain Restriction
- Scheduler
- Mail Notifications
- Message Filtering
- High Load Dashboard
- Secure Encryption
- Custom Tabs
- Message sneak-peek
- Visitor Information
- In-Chat Payments (beta)
- Automated Translation (beta)
Pros and cons
| PROS | CONS |
|---|---|
| · Best for small companies · Offers an array of features · No limits on the number of chats or users · Fairly painless implementation 100% free | · We couldn’t find any |
Price table
LiveChat
LiveChat is a live chat solution that is easy to use for both your website visitors/customers and you (your agents).
On the customer side, LiveChat greets people through the chat box that’s placed at the bottom of the screen. This chat box stays there, ensuring that your customers are a single click away from getting the help they need. Best part? Your customers can leave feedback regarding the conversation with your agent and even give you a shout-out on social media platforms by clicking on the share button.
As for you (the agent), LiveChat provides you with an easy-to-use dashboard where you can see all your chats, as well as options to customize your chat widget.
Overall, LiveChat is a great live chat solution that is easy to use and provides a good experience for both customers and agents.
- Message sneak-peek
- Canned responses
- Chat tags
- Rich messages
- File sharing
- Chat archives
- Inactivity messages
- Notifications
- Chat transfer
- Chat ratings
Customer engagement
- Targeted messages
- Messaging mode
- Eye-catchers
- Chat buttons
- Routing rules
- Ticket form
- Chat assignment
- Chat history
- Chat transcripts
Chat widget customization
- Customization
- Agent profiles
- Accessibility
- Languages
- Chat boosters
Reports & analytics
- Data summary
- Chat reports
- Data export
- Agent reports
- Ticket reports
- Customer reports
- Ecommerce reports
- Filters
- Dashboard
Security
- Encryption
- Credit card masking
- Data storage
- Access restriction
- Visitor banning
- Logging in with Google
- Compliance
- Single sign-on
Pros and cons
| PROS | CONS |
|---|---|
| · Available for iOS, Android, as well as Windows · Easy to set up · Well-designed · Offers great customization options 14-day free trial | . A bit expensive |
Price table
There’s a free version available. So what’s better to try out the tool before committing to a monthly package? Try LiveChat’s 14-day trial to win customers. Try out the tool today!
Olark
If you’re looking for a powerful chat plugin to help you communicate with your website visitors, Olark is a great option. Plus, its WordPress plugin makes it quick and easy to get started.
The tool offers excellent features that make it easier for you to communicate with your customers. It offers chat reports through which you can track chat frequency, customer satisfaction, and operator responsiveness. This is valuable data that can help you improve your website’s customer service.
It offers integration with popular platforms like Salesforce, Highrise, Nutshell, and many more CRMs. This allows you to manage your customer relationships more effectively and get more value out of your customer interactions. This also comes in handy in generating leads and converting them into paying customers.
Main features
- Reports refresh in real-time
- Check the customer satisfaction level
- Chat transfers, visitor monitoring, and chat notifications.
- Create automated messages depending on customer behavior.
- Co-browsing (screen sharing)
- Automatic live chat translation in 100+ languages
- Measure chat volume
- Monitor live chat agents’ activities
Pros and cons
| PROS | CONS |
|---|---|
| · Transcripts are easy to search and navigate · Detailed chat rating system . Easy-to-use interface | . Free plan offers limited features |
Olark understands that staying in touch with customers is not a luxury but a necessity. The platforms offers a 14-day trial to ensure that you test out the tool before making a purchase. Try it out today.
As a conclusion…
There are a lot of great chat plugins available to help you interact with your website visitors. In this article, we’ve looked at four popular options: Olark, LiveChat, Chative, and Tawk. Each of these has its own unique set of features and benefits, so be sure to choose the one that best fits your needs. Whichever plugin you choose, you’re sure to get more out of your website interactions with your visitors.
Frequently asked questions
I hope you will be able to implement a great chat box with one of the tools above. If you want to share your feedback, please drop me a line in the comment line below.
English 
German 
Russian 
Portuguese 
Spanish 
French